PLANTSCAPE AND AQUASCAPE
PLANT MAINTENANCE SERVICE
We recommend our plant maintenance service for any commercial customers with indoor plants. The cost of the service is very affordable when compared with having one of your own paid employees caring for the plants each week. If you sign up for our service, a trained plant technician will visit your location on a regular basis to water, fertilize clean, dust, trim, and rotate your plants as needed. We will treat plants for diseases and insects if they appear, and apply preventative treatment at various times of the year. Periodically, we will clean your plants’ containers. Our staff will wear the orange Ed’s Aquatics shirt and will check-in with their state-issued IDs.
PLANT GUARANTEE SERVICE
Our guarantee states that if any plant should decline in appearance or become unhealthy due to our neglect, we will replace it free of charge. If any plant should decline in appearance or become unhealthy due to our neglect of natural causes, we will replace it free of charge. Some common instances in which we will not provide a new plant for free are: denied access to the plants, theft and vandalism, fire or floods, insufficient heating or cooling, and dumping coffee or mop water in the plants.
PLANT MAINTENANCE VISITS
The majority of our clients receive weekly visits by a trained service technician at roughly the same time each week. We maintain a high standard for the appearance of our plants regardless of the frequency of our visits. We do allow for the occasional missed visit by our technicians due to unavoidable situations. There are differences in cost in weekly service depending on location. Our normal rate is $7.00 per plant, with a minimum visit charge of $55.00.
ARE THE PLANTS MINE TO KEEP OR ARE THEY LEASED?
The plants are yours. In almost all cases, the plants are purchased at the start of service by you. When we replace a plant, the new plant becomes your property as well. We do not lease plants. If the upfront cost of plants is cost-prohibitive, we can work out a payment plan for you. If your goal is to save money, we would rather work with you to reach that goal.
HOW DO I ORDER A NEW PLANT?
Ordering plants from us is simple. Call us or e-mail us and we will arrange to send a representative to your location. We can then recommend the right plant for the desired location. If you need plant maintenance, we can arrange that, too. Our representative will return to our office and email you a proposal which includes all prices, and any additional labor which may be required. Sign and email the proposal to approve it.
CAN I GET CREDIT FOR OLD PLANTS AND CONTAINERS WHEN I BUY NEW ONES?
Unfortunately, we do not have a buyback program nor do we accept plants and containers as credit. We recommend that you give the plants to employees or friends as take-home gifts. HOLIDAY/SEASONAL PLANTS For the holiday season, we offer poinsettias delivered to your location. If you are on our service, your technician will care for your poinsettias and they are all guaranteed until Christmas.